Shipping Policy

Tesla Power Energy is committed to delivering your products safely and on time. Please review our shipping policy below.

Shipping Coverage

We ship across India and to select international markets through our authorized distribution network. For international orders, please contact our sales team for availability and shipping options.

Processing Time

• Orders are processed within 1-3 business days after confirmation.
• Custom or bulk orders may require additional processing time.
• You will receive a tracking number once your order has been dispatched.

Delivery Timelines

• Standard Delivery: 5-7 business days within India.
• Express Delivery: 2-3 business days (where available).
• International Shipping: 10-15 business days depending on destination.

Please note that delivery timelines may vary due to factors beyond our control such as weather conditions, customs processing, or regional holidays.

Shipping Charges

Shipping charges are calculated based on product weight, dimensions, and delivery location. Charges will be displayed at checkout before order confirmation.

Damaged or Lost Shipments

If your product arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date) at support@tpuenergy.com with your order details and photos of the damage (if applicable). We will arrange for a replacement or refund.

Contact

For shipping inquiries, reach out to us at: support@tpuenergy.com